New ID_Check v2.5.0 — Session Journey: a per-submission timeline of FE/BE events with list & detail views, a new DROPPED session status, and a configurable data retention period. See what's new →
New ID_Check v2.5.0 — Session Journey: a per-submission timeline of FE/BE events with list & detail views, a new DROPPED session status, and a configurable data retention period. See what's new →
Learn how to configure legal notices (terms of service, privacy policy URLs) and custom information to request from users in liveform.
Notices and additional information settings is a function for configuring legal notices to display to users in liveform and custom information to collect additionally. You can set terms of service and privacy policy URLs, and efficiently collect necessary information for EDD (Enhanced Due Diligence).
Set the URL of the terms of service page that users can view in liveform.Configuration Method:
Enter the full URL of the terms of service page in the terms of service URL input field.
Click the save button to apply settings.
URL Example:
https://yourapp.com/terms-of-service
Terms of Service DisplayThe set terms of service URL is displayed so users can view it in liveform. Users can click the link to view the terms of service.
Set the URL of the privacy policy page that users can view in liveform.Configuration Method:
Enter the full URL of the privacy policy page in the privacy policy URL input field.
Click the save button to apply settings.
URL Example:
https://yourapp.com/privacy-policy
Legal Notice ObligationsAccording to privacy protection laws and related regulations, when collecting personal information, privacy policy must be notified. Accurately set terms of service and privacy policy URLs to comply with legal obligations.
Privacy Policy DisplayThe set privacy policy URL is displayed so users can view it in liveform. Users can click the link to view the privacy policy.
You can configure custom information to request from users during the liveform process. This function allows you to efficiently collect necessary information for EDD (Enhanced Due Diligence) and build a more sophisticated identity verification process.
Privacy ProtectionWhen collecting additional information, privacy protection laws and related regulations must be complied with. It is important to clearly notify the purpose of collected information and collect only the minimum necessary information.
You can directly define the topic of information to collect, and the actual entered content is displayed on that information collection screen.After completing the detailed settings above, click Save.
After settings are complete, the customized ‘Additional Information’ items are automatically displayed in Liveform Step 2.Users can enter information or upload files according to the set fields.
After liveform submission is completed, you can view collected additional information in the following ways:
1
Query Submission
Check the additional information section on the submission query page.
2
Data Review
Review collected data by item.
3
File Download
Download and review uploaded PDF files.
4
Follow-up Actions
Proceed with follow-up actions for additional verification if needed.
Personal Information ManagementCollected personal information must be managed safely according to related regulations and destroyed at an appropriate time after the collection purpose is achieved.
Enhanced Due Diligence (EDD) in Financial Services
When banks or securities companies conduct additional screening for high-risk customers, they can collect documents such as income certificates and fund source verification documents as PDFs, and receive information such as occupation or investment purpose through dropdowns. This enables securing detailed customer information for anti-money laundering law compliance.
Detailed Information Collection for Insurance Enrollment
During life insurance or health insurance enrollment, detailed information such as existing medical history, family history, lifestyle habits can be collected through text fields and dropdowns. Additionally, health checkup reports or medical records can be uploaded as PDF files to conduct accurate risk assessment.
Background Investigation in HR Recruitment Process
In corporate recruitment processes, candidate career certificates, degree certificates, etc. can be collected as PDFs, and desired workplace or salary range can be received through dropdowns. Contact information can be collected in accurate format using Phone Number type to facilitate follow-up contact.