Use Cases
Financial Service Brand Consistency Maintenance
Financial Service Brand Consistency Maintenance
Banks or fintech services can provide next step guidance (account opening, card issuance, etc.) along with welcome messages upon approval, and guide retry methods or customer center contact information upon rejection. For pending status, clearly guide additional document submission methods and expected processing time to alleviate customer anxiety.
Global Service Multi-country Support
Global Service Multi-country Support
Platforms providing international services can configure result pages in each country’s language to provide localized user experiences. User-friendly interfaces can be built by utilizing images and messages reflecting each region’s cultural characteristics.
E-commerce Platform Seller Onboarding
E-commerce Platform Seller Onboarding
Online marketplaces can guide sales start guides and promotion benefits when seller authentication is completed, and provide improvement plans and reapplication procedures in detail upon rejection.
Step 1: Access Result Page Settings
Access the result page settings menu for the project in the dashboard to customize the ID check project’s result page.
Result Page Customization Settings Screen
Step 2: Status and Language Settings
Select the status and language combination to configure the result page.Configurable by StatusIndividual settings are possible for each status: Approved, Rejected, and Pending, and different pages can be configured for all supported languages.
| Setting | Description |
|---|---|
| Status & Language | Select by combining result status (approval/rejection/pending) and language to customize. |
| Preview Function | Can check results in real-time through the preview window on the right during settings. |
Step 3: Visual Element Settings
Configure visual components for each result page.| Setting | Description |
|---|---|
| KYC Result Image | Upload images to display for each page to reflect brand identity. |
| Image Optimization | Recommended image specifications suitable for various devices and screen sizes. |
Step 4: Text Content Writing
Write messages to deliver to users.| Field | Description | Limit |
|---|---|---|
| Main Text | Intuitive and clear main message appropriate for identity authentication results | Maximum 125 characters |
| Sub Text | Detailed information that supplements main text and guides user’s follow-up actions | Maximum 100 characters |
Text Writing GuidelinesEnter main text and sub text for approval/pending/rejection status for each supported language (top right). Detailed rejection messages that users can see are not customizable.
Step 5: Testing and Optimization
After completing result page settings, you can verify and optimize in the following ways:1
Test by Status
Check result pages through test submissions for each status.
2
Review Language Settings
Review page display in various language settings.
3
Check Brand Consistency
Check brand consistency of images and text.
4
Continuous Improvement
Continuously improve effectiveness by analyzing user behavior data and feedback.
Benefits of Result Page Customization
Brand Consistency
Provides user experience maintaining brand consistency.
Multi-country Support
Language-specific customized settings are possible for multi-country services.
User Satisfaction Improvement
Improves user satisfaction through status-optimized message delivery.
Service Completion Rate Improvement
Improves service completion rates through follow-up action guidance.
Liveform customization function is continuously being upgraded. We will provide identity authentication functions connected to your service through more diverse options.