Hello, this is ARGOS Identity.
Here are the new features and improvements we delivered in April.
Expired ID follow-up action options
Feature Update
A new Expired ID option has been added under Anti-fraud & Forgery Prevention > ID and Face-based, letting you choose how ARGOS handles submissions containing an expired ID. Previously expired IDs were always rejected; you can now route them into Retry or Warning.
| Option | Behavior |
|---|
| Retry — Request Retry (default) | Asks the user to resubmit their ID. |
| Warning — Proceed After Recording | Bypasses both the Step 1 and Step 2 Expired ID conditions, records a Warning, and lets the submission continue through approval. The automatic Step 2 expiry-date reject is replaced with Approved + Warning. |
Warning data
Submissions approved in Warning state leave the following Warning data on the dashboard.
| User Data | Related Engine |
|---|
ID Card | Expiry validation |
User Input | Expiry validation |
New Custom Policy trigger
A Warning condition has been added to the Custom Policy Trigger list, so you can use expired-ID warnings as a trigger in your custom rules.
See the KYC Process dashboard guide for how to configure the policy.
ID Liveness auto Warning fallback for Upload mode
Feature Update
Each ID Liveness pipeline (Screen Replay / Paper Print / Portrait Replacement) with Retry selected now exposes a new sub-checkbox Apply Warning on Upload. When checked, the pipeline’s Retry is converted to Warning only when the user submitted the ID via Upload mode, because Upload-mode users have no way to recapture — this lets the submission continue under Warning instead of being stuck on Retry.
- The checkbox is independent per pipeline.
- It appears only when Retry is selected, and is hidden when Warning is selected.
Custom Policy exposure
Warning data generated from Upload-mode auto-fallback is exposed in the Custom Policy list.
| Field | Value |
|---|
userDataType | ID_card_uploaded |
relatedEngine | ID Liveness Screen replay |
See the KYC Process dashboard guide for policy configuration.
Change account password from the dashboard
New Feature
Previously, changing your password required logging out and going through the Forgot password flow. You can now change your password directly from the dashboard’s Account menu > Change password while logged in. The flow branches based on whether OTP is enabled.
| Condition | Behavior |
|---|
| OTP not set | Enter your current and new password in the modal to change it immediately. |
| OTP set | Complete OTP verification, then set your new password. |
Submission search minimum length reduced (3 → 2)
UX Improvement
The minimum query length for searching the Submission list has been reduced from 3 characters to 2 characters, so environments using 2-character userId values can now search successfully.
Passive Face Auto Capture
New Feature
Auto Capture has been added to passive face capture in the liveform. Once the user aligns their face with the guide, the capture completes automatically without any button press.
Changes
- The guide message has moved to the top of the screen for better visibility.
- A new capture type
face-passive-auto-capture has been added.
- Capture standby time is reduced from 2 seconds → 1 second.
Expiry date OCR for Korean Alien Registration Card
Feature Update
Expiry date (expiry_date) recognition is now enabled for the Korean Alien Registration Card. The expiry date is extracted automatically and can be used for expiry validation and Custom Policy rules.
The value printed as Period of Sojourn on the card is treated as the ID’s expiry_date.
How it works
OCR references expiry_date and expiry_date0 in priority order, and the extracted value is returned via the GET Submission API in the data.idcard_expireDate field.
| Priority | Field |
|---|
| 1 | expiry_date |
| 2 | expiry_date0 |
{
"data": {
"idcard_expireDate": "2030-12-31"
}
}
ARGOS continues to improve its identity verification service for stronger security and a better user experience.
Thank you for using ARGOS Identity.
The ARGOS Identity team 
