Below is the list of unsupported countries organized by continent:
  • Afghanistan (+93)
  • Armenia (+374)
  • China (+86)
  • Georgia (+995)
  • Hong Kong (+852)
  • India (+91)
  • Indonesia (+62)
  • Iraq (+964)
  • Jordan (+962)
  • Kuwait (+965)
  • Kyrgyzstan (+996)
  • Lebanon (+961)
  • Malaysia (+60)
  • Maldives (+960)
  • Myanmar (+95)
  • Nepal (+977)
  • Philippines (+63)
  • Qatar (+974)
  • Russia/Kazakhstan (+7)
  • Saudi Arabia (+966)
  • Singapore (+65)
  • Syria (+963)
  • Taiwan (+886)
  • Thailand (+66)
  • Turkiye (+90)
  • United Arab Emirates (+971)
  • Uzbekistan (+998)
  • Vietnam (+84)
  • Yemen (+967)
  • Albania (+355)
  • Austria (+43)
  • Belarus (+375)
  • Bosnia and Herzegovina (+387)
  • Cyprus (+357)
  • Czech Republic (+420)
  • Finland/Aland Islands (+358)
  • France (+33)
  • Greece (+30)
  • Italy (+39)
  • Montenegro (+382)
  • Poland (+48)
  • Republic of North Macedonia (+389)
  • Romania (+40)
  • Serbia (+381)
  • Slovakia (+421)
  • Ukraine (+380)
  • Bahamas (+1242)
  • Cuba (+53)
  • Dominican Republic (+1829)
  • Dominican Republic (+1849)
  • Dominican Republic (+1809201)
  • Dominican Republic (+1809)
  • El Salvador (+503)
  • Nicaragua (+505)
  • Trinidad and Tobago (+1868)
  • Bolivia (+591)
  • Brazil (+55)
  • Paraguay (+595)
  • Peru (+51)
  • Uruguay (+598)
  • Venezuela (+58)
  • Benin (+229)
  • Botswana (+267)
  • Cameroon (+237)
  • Cape Verde (+238)
  • Chad (+235)
  • Congo (+242)
  • Egypt (+20)
  • Ethiopia (+251)
  • Ghana (+233)
  • Guinea (+224)
  • Guinea-Bissau (+245)
  • Ivory Coast (+225)
  • Kenya (+254)
  • Lesotho (+266)
  • Liberia (+231)
  • Libya (+218)
  • Malawi (+265)
  • Morocco/Western Sahara (+212)
  • Mozambique (+258)
  • Reunion/Mayotte (+262)
  • Rwanda (+250)
  • Sierra Leone (+232)
  • South Africa (+27)
  • South Sudan (+211)
  • Sudan (+249)
  • Swaziland (+268)
  • Tanzania (+255)
  • Zambia (+260)
  • New Zealand (+64)
This list is current as of now and support for additional countries is planned through future customer support.
If you configure auxidField with phone numbers from unsupported countries, SMS verification may not work properly.
If you need to use phone numbers from unsupported countries, please request through the following link:

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Use-case: When you want to apply SMS Verification but some users’ countries are not supported

  • Admin can apply the following actions through querystring options.
  • When users are from Korea and Hong Kong (Korea is supported, Hong Kong is not supported)
  • If the customer’s IP address is from Korea, redirect to Liveform-url with “auxidField”: “phoneNumber” applied.
  • If the customer’s IP address is from Hong Kong, redirect to url without “auxidField”: “phoneNumber” applied.