The submitted FaceAuth facial image is compared with the image obtained during the previous ID Check. If a selfie image was submitted during the ID Check, it is compared with the FaceAuth image. If no selfie image was submitted, the comparison is made against the ID card image.
approved
or rejected
.960 x 720
submissionId
:
Log in to the dashboard, go to Settings
> Liveform URL
, and complete the ID Check process. Once ID Check is approved, you can find the submissionId
data in the User Management
menu > Submission List
in the dashboard.
approved
.submissionId
) is approved
.Field Name | Data Type | Description |
---|---|---|
authentication_id | String | Unique ID for the faceAuth submission. |
auth_status | String | The final result of faceAuth , returning either approved (success) or rejected (failure). |
score | Object | Recognition scores based on the selected options. Properties may include face_similarity_score , occluded_score , face_cover_score , and head_cover_score . |
create_time | String | The date and time when faceAuth was submitted (UTC+0). |
fail_code | Array | If the status is rejected , a failure code is returned. |
rejected_comment | Array | If the status is rejected , a detailed reason for the failure is returned. |
Failure Code | Rejection Comment | Description |
---|---|---|
face_compare_underscore | Face compare similarity score is lower than the threshold | Face similarity score is below the threshold. |
Face_Occluded_fail | Face is occluded | The face is obstructed. |
Face_cover_fail | Protection equipment is not found on Face | Face protective equipment is missing. |
Head_cover_fail | Protection equipment is not found on Head | Head protective equipment is missing. |
Error Code | Message | Description |
---|---|---|
invalid_data_format | Data parsing error. Please check input data. | The provided data format is incorrect. Verify the data format. |
required_field_missing | Required field is missing | A required field is missing. Ensure submissionId , faceImage , and API Key are included. |
Invalid_submissionId | Fail to find the submission data | The KYC submission does not exist. |
Invalid_projectId | Fail to find the project data | The FaceAuth project does not exist. |
invalid_submission_status | The submission must be approved to process face authentication | The KYC submission status is not approved . |
image_converting_error | Image converting error | The image format is invalid. Submit the image as form-data (base64 format is not supported). |
image_processing_error | Image processing error | An error occurred while processing the image data. |
detection_server_error | Cannot finish process of detecting face | An error occurred in the face comparison verification module. |
no_face | Face is not detected | No face was detected in the submitted faceImage . |
data_processing_error | Data processing error | An error occurred while retrieving or storing data. |