> ## Documentation Index
> Fetch the complete documentation index at: https://developers.argosidentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rejected

> This event is triggered when a KYC submission is rejected. Rejection can occur due to automated verification failures, manual review results, or other policy-related reasons. This event allows you to immediately identify the reasons for the KYC rejection and take necessary actions, such as providing feedback to the user or requesting additional information.

<Note>
  The projection API can exclude full\_name, gender, etc.

  For details, refer to this [link](https://developers.argosidentity.com/api-reference/api-reference-guide/en/post-projection#param-fields).
</Note>

```json rejected-webhook-sample.json theme={null}
{
    "webhook_trigger": "rejected",
    "kyc_result": {
        "status": "string",
        "comment": "string",
        "updated_at": "string",
        "commentCode": "string"
    },
    "submission_id": "string",
    "duplicated_information": "string",
    "applicant_id": "string",
    "email": "string",
    "cf": {
        "cf1": "string",
        "cf2": "string",
        "cf3": "string"
    },
    "userid": "string",
    "tokenId": "string",
    "ipAddress": "string"
}
```

<ResponseField name="webhook_trigger" type="string">
  Webhook event type - `rejected` indicates that the KYC has been automatically rejected or rejected after being in a `pending` state.
</ResponseField>

<ResponseField name="kyc_result" type="object">
  An object containing the results of the KYC submission

  <Expandable title="properties">
    <ResponseField name="status" type="string">
      The result of the KYC review. Possible values: `approved` or `rejected`.
    </ResponseField>

    <ResponseField name="comment" type="string">
      Description of the rejection reason. ->  [Comments from Rejected Codes and Comments](/en/idcheck/reference_tables/reject-codes-and-comments)
    </ResponseField>

    <ResponseField name="updated_at" type="string">
      The UTC time (ISO 8601 format) when the KYC status was last updated.
    </ResponseField>

    <ResponseField name="commentCode" type="string">
      A unique code representing the rejection reason. ->  [Code from Rejected Codes and Comments](/en/idcheck/reference_tables/reject-codes-and-comments)
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="submission_id" type="string">
  A unique identifier for each KYC submission.
</ResponseField>

<ResponseField name="duplicated_information" type="string">
  A unique ID is generated based on name, date of birth, gender, and nationality for duplicate checks. (\*Always generated when all four criteria are provided.)
</ResponseField>

<ResponseField name="applicant_id" type="string">
  A unique identifier assigned to identify duplicate submissions, provided only when the KYC status is approved.
</ResponseField>

<ResponseField name="email" type="string">
  The email address of the KYC submitter.
</ResponseField>

<ResponseField name="cf" type="object">
  An object containing custom field (cf1, cf2, cf3) data

  <Expandable title="properties">
    <ResponseField name="cf1" type="string">
      Value of custom field 1.
    </ResponseField>

    <ResponseField name="cf2" type="string">
      Value of custom field 2.
    </ResponseField>

    <ResponseField name="cf3" type="string">
      Value of custom field 3.
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="userid" type="string">
  A unique identifier for the KYC submitter as defined by the customer.
</ResponseField>

<ResponseField name="tokenId" type="string">
  The token ID used for submissions in private mode via live forms.
</ResponseField>

<ResponseField name="ipAddress" type="string">
  The IP address of the submitter.
</ResponseField>